Which Kind of Help Fits You
Some businesses need their IT kept running. Others also want their systems simplified, connected or brought in-house. We do both. This page helps you tell which one you need right now, and every answer starts with managed IT.
Start With What You Need Today
Each option includes the one before it. You can start with the first and add the others later, or never.
Managed IT on Its Own
We monitor and patch your computers, run Microsoft 365 or Google Workspace, test your backups and answer your help desk calls. You keep the tools you have.
Managed IT Plus Systems Work
We also cut overlapping subscriptions, connect tools that don't share data, and set up Odoo or custom software where your staff now work by hand.
Managed IT Plus Ownership
Your email, files and business software move onto a private server or hardware in your office, running software you own. We keep managing it.
Which One Sounds Like Your Business
You Want IT Kept Running
- You have no IT staff and need someone to be your IT department
- Your operations run smoothly and your tools do the job
- You want problems caught by monitoring, not by your staff
- You're new and off-the-shelf subscriptions are fine for now
Plenty of good businesses are here. The deeper work can wait until there's a reason for it.
Managed IT → Add systems work ifYour Tools Get in the Way
- Staff type the same job details into more than one system
- You pay for several subscriptions that do similar things
- Some tasks only work because one person knows the workaround
- You want Odoo set up, connected or extended
You Want Your Systems Back
- Subscription bills rise with every hire or renewal
- You want to know where your data lives and who can reach it
- A vendor changing its prices or terms would hurt you
- You'd like to audit your systems and leave any provider cleanly
What owning costs depends on the hardware.
With a private server there's no equipment to buy, so savings can start soon after setup. On-site hardware is a real purchase and takes longer to earn back. Run both against what you pay now before you decide.
The Same Terms Whichever You Pick
- A flat monthly fee in bands by size, not per seat and not hourly support
- A help desk from 9 AM to 5 PM, with a 30-minute target for remote response
- On site within 24 hours when the fix needs someone there
- Documentation and admin access that belong to you, so you can leave with everything
- Systems work and ownership projects quoted separately, only when you ask
Questions Worth Asking Yourself
There are no wrong answers. Your answers tell you, and us, where to start.
If your staff find problems before anyone else does, managed IT with monitoring is the place to start.
If things get dealt with only as they go wrong, the plan from our assessment gives you one, whichever option you choose.
Retyped data and workarounds only one person knows point to systems work.
If you can't say who holds it, who can reach it, or what happens if that vendor changes its terms, look at ownership.
If the knowledge of how things work would leave with them, you need documentation and admin access in your own hands. Every option above gives you both.
Not Sure Which One Fits?
That's what the assessment is for. Thirty minutes on a call, then a written plan with the option we'd suggest and the monthly fee.